Ingrid🇺🇸
25 Jul 2026
Good good good for the cost
Pros: Clean and safe Cons: No microwave
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Charlotte · United States
SureStay by Best Western Charlotte Matthews
2501 Sardis Road NorthView on map1 / 28
Facilities for disabled guestsWiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioningFitness center24-hour front deskBusiness centerHeatingHikingLift / ElevatorLaundryFishingExpress check-in/check-outCyclingSafety deposit boxFax/photocopyingHorse ridingMeeting/banquet facilitiesCanoeingDry cleaningWindsurfingNon-smoking throughoutDaily housekeepingDesignated smoking areaShared lounge/TV areaBoard games/puzzlesATM/cash machine on siteVending machine - drinksVending machine - snacksStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesPhysical distancing in dining areasCCTV outside propertyCCTV in common areasKey card accessTour/class on local cultureLive music/performanceBroadcast Live sport eventsStand-up comedy
Stay1 night
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2 Sept → 3 Sept · 1 night · 2 guests
About this hotel
SureStay by Best Western Charlotte Matthews is a 3-star hotel in Charlotte, United States.
Modern Amenities Experience comfort and convenience at the Best Western Charlotte Matthews. Enjoy free Wi-Fi, cable TV with HBO, and in-room massage services. Delicious Breakfast Start your day right with a daily hot breakfast featuring a variety of options including eggs, meat, and pastries. Convenient Location Located just minutes away from Charlotte Douglas International Airport, Bojangles Coliseum, and Mcalpine Creek Park, our hotel is the perfect choice for your stay in Charlotte, North Carolina. Book your stay now and make the Best Western Charlotte Matthews your home away from home.
Location
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3.8
Poor
4 reviews
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May 26Jul 26
Showing 4 reviews
10.0
Cregan🇺🇸
7 Jun 2026
I’m sure it will be nice when upgrades are done.
Pros: I was not aware there was active construction at this property. I would not have chosen this property. Cons: The room I stayed in was brand new. The water was not hot in shower. My allergies kick up around Sheetrock dust. I did not have time to figure out alternate accommodation so I just dealt with it.
Chelsea🇺🇸
22 May 2026
Owner was rude and roaming the hallways
Pros: Nothing Cons: Cleanliness
Regalado🇺🇸
11 May 2026
Pros: Absolutely nothing Cons: Bad smell a very old bed furniture, probably due to the remodeling that I suppose they are doing, but that is not an excuse to try to have something better to offer for
Pros: Absolutely nothing Cons: Bad smell a very old bed furniture, probably due to the remodeling that I suppose they are doing, but that is not an excuse to try to have something better to offer for the price they charge