The Albion Hotel

This is not a hotel, it is a hostel. The shared washrooms are not clean, the shower stalls are covered in mould above and below. We actually left the hotel because we felt so uncomfortable. The "front desk" is serving staff (not their fault), and it was on a busy Triva night so we were not able to speak to someone. We just wanted to get out. When I contacted TD about the issues they tried to contact the Hotel and they didn't answer it took multiple days to get an answer and the hotel did nothing, no refund. The room was very loud and we could hear multiple strange noises from our AC unit.

Room was generally clean, Staff were excellent and friendly. Would have been great to have kettle and cups in the room.

Room was clean and comfortable, amenities accessible and clean. My only issue is that I have mobility issues, and climbing several flights of stairs was very daunting. Perhaps some mention of this on the website might be helpful for similarly challenged people.

The shared bathroom facilities were totally inadequate. The toilet seat was broken and there was only one toilet. The doors are very noisy and hard to open and shut. Luckily the bed was comfortable. The staff were lovely but I would not recommend the Albion for a stay to anyone.

Website misled and did not make it clear about shared bathroom facilities