The Beekman, A Thompson Hotel, by Hyatt

General experience not worth the room cost

Pros: Ok. Certainly not worth the splurge Cons: Basic. I’ve gotten better for a fraction of the cost

Will come back

Came for brunch on a Saturday morning. Delightful experience. Jazz band was captivating. The avocado toast was tasty and their homemade lemonade yo die for

Average (and below average in some respects) stay

Alongside a terrible experience with the apparent on duty manager on a Sunday evening (Anna), inability to get things delivered quickly when requested (and considering my firm uses this hotel often, a request to charge me for a late check out to 1pm - other local hotels don’t do this), dark rooms and overall poor quality of service, I would recommend looking elsewhere for accommodation in downtown New York. My only positive was that the food service was fine at the breakfast; the bar also serve nice cocktails.

Beautiful hotel, but the service left us unlikely to return

The Beekman is an undeniably beautiful hotel. The atrium is stunning, our room was attractive, comfortable, and very well maintained, and the housekeeping colleague we met on the ninth floor during evening turndown service could not have been kinder. She made sure we were comfortable and had everything we needed, and she was one of the highlights of our one-night stay. Unfortunately, several service interactions brought the overall experience down to three stars. Check-in itself was perfectly pleasant, and the front desk agent was polite and helpful. After checking in, my partner and I stopp

Fantastic historic and boutique hotel, modernized beautifully and made amazing with a universally incredible staff.

Fantastic boutique hotel, situatied in a historic but very well maintained and updated building. You get all the charm and character, but things like the elevator, the water pressure, and internet actually work really well. What makes this not a good note but a GREAT hotel is the incredible staff, from check in to housekeeping to doormen. If you stay in NYC often you know that proactive, hospitable, and friendly staff are not always the norm--here, they are the standard everywhere, no matter where you go or look, and it makes a striking difference.