The Bell Hotel Thetford by Greene King Inns

Did not get room i paid for which was booked through Expedia. The photos of the room booked were not the room which we where allocated. I went to reception to say we had wrong room, only to be told that we had to take that up with Expedia she said we were down as a double room and that the balcony rooms were classed as superior. I showed her my booking and said Expedia class it as a standard feature and showed her the photos that went with the booking, only for her to say that they were not responsible for photos. The room in which we stayed was very dated especially the bathroom. There wa

The staff were excellent, very friendly and helpfull especially the ladies serving in the restaurant at breakfast time. The only minus point is the poor state of the fittings in the bathroom, both the toilet and the bath are in need of urgent replacement.

Convenient location. Great staff. Really requires some updating and renovations, Good price.

Great place just sad no air-conditioning

Nice historic building right in the centre of town