SandraPaul21🌐
14 Oct 2025
Wedding weekend!
Lovely hotel great location, close to everything. Rooms very nice. Staff very helpful. Breakfast was excellent! Definitely stay again.
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London · United Kingdom
The BoTree London, Curio Collection by Hilton
30 Marylebone Lane, Westminster, London, England, W1U 2DRView on mapExceptional
127 reviews
1 / 55
Wheelchair-accessible public washroomWheelchair-accessible on-site restaurantAccessible shuttleNo accessible shuttleElevatorBreakfast available (surcharge)Multilingual staffPorter/bellhopSmoke-free propertyTours/ticket assistance24-hour fitness facilitiesEco-friendly toiletriesLED light bulbsRecyclingEco-friendly cleaning products usedFood and water bowlsChange of towels (on request)Vegetarian breakfast availableDouble-glazing on all windowsEnergy-saving switchesAt least 80% of all lighting comes from LEDsComprehensive food waste policyVegan menu options availableVegetarian menu options availableComprehensive recycling policyFront entrance rampFree WiFiLuggage storageConcierge service
Stay1 night
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2 Sept → 3 Sept · 1 night · 2 guests
About this hotel
The BoTree London, Curio Collection by Hilton is a 5-star hotel in London, United Kingdom.
Convenient Amenities Enjoy complimentary wireless internet access and concierge services during your stay at The BoTree. Dining and Entertainment Indulge in a satisfying meal at the on-site restaurant or relax with a drink at one of the 2 bars/lounges. Luxurious Accommodations Experience luxury in one of the 199 individually decorated guestrooms, complete with heated floors and Smart televisions. Immerse yourself in the vibrant city of London and explore nearby attractions such as Bond Street, Regent Street, and Hyde Park. Book now for an unforgettable stay at The BoTree in the heart of London.
Location
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6.4
Mixed
5 reviews
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Oct 25Oct 25
Showing 5 reviews
10.0
davidsB594SH🌐
8 Oct 2025
Terrible service, terrible quality, avoid.
Terrible experience, avoid. Premium price, low grade service and facilities. Promised a welcome drink on arrival would be sent to my room, never arrived. Promised personal concierge on each floor, nope. Cold shower this morning. Electric curtains do not work. And then a 'hidden' £20 'service charge' added to the bill (and subsequently removed when I challenged it). Tried to provide feedback this morning on departure, 'please wait, a manager will come and talk to you'......followed by a long wait, and then no manager as 'they are very busy', they will email you.....which they did not. Smoke, mi
Dayannie🌐
8 Oct 2025
The hotel staff went above and beyond to make sure you had what you needed
The hotel staff went above and beyond to make sure you had what you needed. They even gave me an iPhone charger when I realized I didn’t pack one. The hotel gives a luxurious vibe. There is a club, restaurants and two bars on site. My only regret is not having more time to enjoy all of what the hotel has to offer!!! I will stay here next time I’m in London.
Jake🌐
1 Oct 2025
I really liked the hotel itself and the room design
I really liked the hotel itself and the room design. Unfortunately, our stay was derailed by repeated fire alarms at around 3:00 a.m. in our room and along our floor, which kept us awake. There was also a high-pitched noise inside the room that came and went in cycles, lasting about 10 minutes then stopping for roughly 30 minutes before returning. When I raised both issues with the duty receptionist on Sunday morning, 28 September 2025, I was told there was nothing they could do. The combination of lost sleep and a dismissive response left a poor impression. I would consider returning because
Jasvinder🌐
1 Oct 2025
Everything was great apart from no hot water in the shower
Everything was great apart from no hot water in the shower. I asked them to fix it and they sent a technician who stated it was fixed. The next morning water was running cold again. So basically couldn’t have a shower