The Canyon Suites at The Phoenician, Luxury Collection

Maybe my expectations were too high?

Given the previous glowing reviews, and the amount we paid, I was hoping for a little more from our stay at the Canyon Suites. We really enjoyed our trip overall and would possibly even consider staying here again, but there just wasn't much to make it feel 5 star/more than a normal hotel stay. For us, it was the little things that we have experienced in other upscale resorts that seemed to be missing here - e.g., a welcome drink and cool towel on arrival instead of just a bottle of water, little treats at turndown service or around the pool during the day, staff that starts to recognize you b

An oasis amid the noise.

While the Phoenician is a very nice resort, the Canyon Suites allows you to enjoy all the amenities of the resort, with the hustle and bustle. The staff is warm and welcoming, across the board. The pace is slower, which is fantastic. And the accommodations are top notch. It’s our place to stay when we come to Scottsdale.

It doesn’t get any better than this.!!

This place is fantastic. This staff couldn’t do enough for you. They know what you like what you want and do everything they can to help you out. We want to give a special call out to Devon at the concierge who made sure we had a dream vacation. Buzz. and Ivy had our breakfast needs ready before we even stepped into the restaurant.. They couldn’t do enough for us. Service was over the top outstanding. They treated us like family. The breakfast simple with fresh salads.meats fruits and juices without being over the top. we had semores at their outdoor almost every night. Whatever we wanted

Can’t wait to return!

From the moment we arrived - until we left, the service was impeccable! Brad, our concierge, greeted us and welcomed us to our room by physically walking us to our room and showing us pointers on how to operate the gadgets. Kale, the valet, always remembered us as we took our car in and out. The weekend pool waitress and cleaning ladies were very pleasant! AND everything was immaculately clean all around the property - not just our room. We really enjoyed the cactus garden and we experienced every bar and restaurant on the property — all were wonderful with a nice variety of selections

Hotel is a bit dated and is overpriced . Canyon suites should have more