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Paddington · London · United Kingdom

The Chapter Hotels - Falcon Hotel

Formerly Falcon Hotel

11 Norfolk Square, London, W2 1RUView on map
1 / 33
Accessible shuttleNo accessible shuttleWheelchair accessible
Stay1 night

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About this hotel

The Chapter Hotels - Falcon Hotel is a 2-star hotel in London, United Kingdom.

Prime Location Experience London like never before, with iconic attractions such as Marble Arch and Oxford Street within a short 10-minute stroll from your door, making it easy to indulge in shopping, culture, and relaxation. Comfortable Accommodations Retreat to one of our 22 cozy guestrooms, where modern comfort meets classic elegance. Each room is equipped with complimentary Wi-Fi, ensuring you stay connected during your adventures. Warm Hospitality Our dedicated staff is committed to providing exceptional service, ensuring that your stay is both enjoyable and memorable, whether you're here for business or leisure. Book your perfect getaway now at The Chapter Hotels - Falcon Hotel, where your London experience awaits!

Guest reviews

4.4
Poor
Average of 5 reviews

Timeline — click any square to jump to that review

Oct 2026Oct 2026
Showing 5 reviews
Sofia Malene🇳🇴
12 Oct 2026
1.0

Hvordan er det mulig at et hotell ikke har kontroll på bookingene sine?

Cons: Vi hadde booket 3 netter, men hotellet var overbooket. Så vi måtte begynne å leite etter nytt hotell i 11-12 tiden på kvelden, i London. Ikke lett. Vi endte opp med å betale 6000kr ekstra og fikk nytt hotell kl. 3 på natten. Hotellet var ikke særlig behjelpelige, de sa bare «unnskyld, vi kan ikke gjøre noe med dette, ta kontakt med booking.com».

Travis🇬🇧
12 Oct 2026
4.0

Cheap but not comfortable

Pros: The staff were nice and showed us to some facilities, the location was great Cons: I was never told that the toilet would not be in the same room,shower head wasn't attached so was hard to have a shower, the drain wouldn't drain so water was piling in the shower, the pillows were hard which made it uncomfortable to sleep on and there was a cold draft constantly in the room.. the lights in our room behind the bed did not work and a huge lack of plug sockets, plus the floor was creaky and could hear all the people next to us and above - my partner also ended up hurting herself on the step

luisa🇮🇹
11 Oct 2026
7.0

Simple but convenient. Great location, just minutes away from Paddington station. A little outside terrace for smokers. Friendly be staff

Hannah🇬🇧
7 Oct 2026
5.0

Overpriced shoebox of a “hotel” room placed in a good location.

Pros: Location and friendly staff Cons: Old facility and super small rooms

Mariana🇵🇹
7 Oct 2026
5.0

Pros: A localização é muito boa e a cama confortável Cons: A casa de banho é minúscula e muito velha. Não tem espaço para uma pessoa. Parece uma casa de banho de roulote

Typical weather

October here averages 11°C, with around 73 mm of rain across the month.

Climate data: NASA POWER

Twenty-year averages for this area, not a forecast.

Nearby

Venues

Straight-line if no walk or road time

Stations and stops

Airports