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Excellent
1,283 reviews
8.4
1 / 51
Facilities for disabled guestsAccessible parkingWheelchair accessibleFitness facilitiesWiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceBusiness centerFamily roomsLift / ElevatorLaundryLuggage storageExpress check-in/check-outAirport shuttleSafety deposit boxBarFax/photocopyingSoundproof roomsIroning serviceMeeting/banquet facilitiesSaunaDry cleaningBreakfast in the roomMassage servicesPacked lunchesSpa/wellness centerPrivate parkingDaily housekeepingDesignated smoking areaAirport shuttle (additional charge)Shared lounge/TV areaShuttle service (additional charge)Concierge serviceSpecial diet menus - on requestKid mealsKids' outdoor play equipmentPool with viewHeated poolIndoor poolToilet with grab railsKid-friendly buffetLower bathroom sinkHigher level toiletEmergency cord in bathroomRooftop poolOutdoor furnitureSun loungers or beach chairsWine/champagneAirport drop offAirport pick upFruitsShallow endSteam roomFitness/spa locker roomsPool coverFitness classesPersonal trainerShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyBreakfast takeaway containersKey card access
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

The Concord Hotel & Suites is a 4-star hotel in Nairobi, Kenya.

Luxurious Five-Star Accommodation Located in Nairobi, The Concord Hotel & Suites offers a lavish experience with an indoor heated swimming pool, spa, and fitness centre. Each air-conditioned room features modern amenities like a flat-screen TV and a minibar for your comfort. Culinary Delights and 24-Hour Room Service Indulge in a variety of dining options on-site and take advantage of 24-hour room service for a truly convenient stay. Tea and coffee facilities in each room ensure you can relax with a hot beverage anytime. Convenient Location and Business Services Situated near Nairobi National Museum and Westgate Shopping Mall, the hotel also offers a business centre and free private parking. For added convenience, Kenyatta International Conference Centre is just a short distance away. Book your luxurious stay at The Concord Hotel & Suites for an unforgettable experience.

Guest reviews

8.0
Excellent
5 reviews

Timeline — click any square to jump to that review

Aug 26Aug 26
Showing 5 reviews
Sports🇰🇪
13 Aug 2026
10.0

Amazing property and great staff

Amazing property and great staff

Carlotta🇮🇹
10 Aug 2026
9.0

Davvero ottimo albergo!

Pros: La camera grande e confortevole e il cuscino di penna morbidissimo. Tanti appoggi sia in bagno che una grande scrivania in camera. Due ristoranti con tre cucine diverse locale, cinese e indiana. La staff gentilissimo. Cons: La posizione non è comoda per andare in centro ma gli uber funzionano benissimo

Alnoor🇰🇪
9 Aug 2026
10.0

Pros: Everything Cons: Everything was ok

Pros: Everything Cons: Everything was ok

Alnoor🇰🇪
9 Aug 2026
10.0

Pros: All ok Cons: All ok

Pros: All ok Cons: All ok

Aden🇪🇹
9 Aug 2026
1.0

Dishonest and disappointing

Pros: We arrived at around 7 AM, they refused to let us check in & told us to wait until 12PM or pay extra $50. We had to because we felt vulnerable and tired. Cons: Bad Reception, dishonorable treatment

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