Disappointed. Don't let them give you a main floor room.
Pros: Good location. Staff had a pleasant attitude, but really didn't follow through on solving issues. Cons: Room's heater was not working and maintenance staff could not fix it. We were given a noisy space heater instead. The rooms on the main level are extremely noisy mostly due to cleaning staff pushing laundry carts down the tile floored hallway and slamming doors to back-of-house rooms.