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Exceptional
742 reviews
9.2
1 / 97
Facilities for disabled guestsAccessible parkingFitness facilitiesWiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceBusiness centerHeatingTerraceFamily roomsGardenBBQ facilitiesLift / ElevatorLaundryLuggage storageExpress check-in/check-outAirport shuttleSafety deposit boxBarFax/photocopyingTour deskGolf courseSoundproof roomsIroning serviceMeeting/banquet facilitiesCar hireSaunaDry cleaningBreakfast in the roomMassage servicesPacked lunchesSpa/wellness centerBarber/beauty shopCurrency exchangeValet parkingHammamPrivate parkingOutdoor poolSun terracePrivate check-in/check-outDaily housekeepingDesignated smoking areaAirport shuttle (additional charge)Shared lounge/TV areaShuttle service (additional charge)Concierge serviceSpecial diet menus - on requestKid mealsSnack barLockersKid-friendly buffetEvening entertainmentOutdoor furnitureSun loungers or beach chairsWine/champagneAirport drop offAirport pick upCoffee Shop on siteFruitsSpa/wellness center servicesSteam roomBeauty ServicesFitness/spa locker roomsYoga classesManicurePedicureFitness classesPersonal trainerHair Salon ServicesShuttle serviceGame drivesStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyBreakfast takeaway containersKey card accessHappy hour
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

The Heron By Sarovar Portico India is a 4-star hotel in Nairobi, Kenya.

Luxurious Accommodation Indulge in individually decorated rooms equipped with modern amenities like flat-screen TVs and minibars. Relax in the private bathroom with complimentary toiletries. Wellness and Dining Options Enjoy a heated swimming pool, sauna, and gym for ultimate relaxation. Savor a variety of international cuisines at The Bashasha and Mdalasini restaurants with a sunny patio and balcony. Convenience and Services Benefit from a 24-hour reception, travel desk for tour bookings, and on-site spa and salon. Stay connected with free Wi-Fi and park effortlessly with private parking. Experience luxury and convenience at The Heron Portico - book now for an unforgettable stay!

Guest reviews

8.6
Excellent
5 reviews

Timeline — click any square to jump to that review

Jul 26Jul 26
Showing 5 reviews
Anja🇩🇪
25 Jul 2026
8.0

Pros: Personal and facility friendly, own restaurants in the building complex, breakfast buffet or To-Go available by pre-order, luggage storage, small shop in the building, clean pool, large rooms Co

Pros: Personal and facility friendly, own restaurants in the building complex, breakfast buffet or To-Go available by pre-order, luggage storage, small shop in the building, clean pool, large rooms Cons: It takes a very long time for the water in the shower to get warm. Price-performance not quite to my liking

Vibeke🇳🇴
24 Jul 2026
10.0

Good value for the money.

Pros: Clean, good food, very friendly and service-minded staff. Nice area downstairs with swimming pool, bar, and nice interiors. Cons: Nothing

Maurizio Enzo🇮🇹
24 Jul 2026
8.0

All good

Pros: All excellent. No deficits in the services offered. Classy environment, education, silence, privacy, quality food, and relationship with highly prepared staff: optimal Cons: Best condition of pool towels: sometimes had small cuts

Gygy🇫🇷
20 Jul 2026
7.0

Very pleasant staff and good location

Very pleasant staff and good location

B2527SYmaureenh🌐
18 Jul 2026
10.0

A Flawless 3-Day Climate Change Conference Venue — F&B Manager Wesley is an Absolute Star!

The Heron Hotel provided the perfect backdrop for our recent 3-day conference on climate change in Africa. Hosting an international event with intensive accommodation and dining needs is no small feat, but the hotel delivered a seamless, world-class experience. The conference facilities were excellent, offering reliable technology, comfortable seating, and a highly productive environment. The guest accommodations were equally impressive—providing a peaceful, clean, and relaxing sanctuary for our delegates to recharge after long days of intense environmental discussions. However, the true highl

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