Nice location, beautiful facilty, customer service needs work.
Pros: Beautiful location, the outdoor pool and hot tub were fun as well. Cons: My family and I traveled from over 3 hours away and arrived only a few minutes early with a toddler and new born. The staff simply said we can’t check you in early. I felt there could have been more friendly customer service “Unfortunately we aren’t able to check you in early, sorry for the inconvenience, please consider trying our bakery, here’s the hours here’s a menu, something”. Then we ordered a room with balcony only to find out our balcony is directly in front of a parking lot with no fence so not much priva