The Lanes Hotel

8/10 defo going again

Pros: The property was amazing Cons: The show took forever to heat up and half the lights didn’t work

A good find, we will be back.

Pros: Lovely welcome, clean and comfortable Cons: Lift not working (dodgy hip) and parking limited

Would recommend.

Pros: The hotel is clean and comfortable with welcoming and helpful staff. Location is good. Cons: The lift has been out of action for sometime, although there is warning of this at booking.

No longer value for money. Cannot recommend.

Pros: It’s centrally located. The rooms are a decent size. The place is clean. Cons: Some reception staff provide poor service. There is work going on to Sainsbury’s at the front of the hotel which is noisy and starts early. There is no warning of this on booking.

Worst of the worst

Pros: Only good thing about this hotels is sea view from the room rest service is horrible. Housekeeping is one of the worst. Cons: 1.Attitude of the staff they behave like we stayed there for free. 2. Housekeeping service is very worst as I stayed so many hotels i clearly comapare the service we received from the hotel. Whenever they came for room service they came with so much Attitude and they don't change anything nor clean the room.Very rude need to train them about customer service. 3. Receptionists some of them are nice and some of them does not know anything how to treat guest. Very