Susan🇰🇾
29 Jun 2026
Pros: Location and products Cons: No drawers! No coffee machine
Pros: Location and products Cons: No drawers! No coffee machine
Exceptional
233 reviews
1 / 32
Facilities for disabled guestsWheelchair accessibleFitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantRoom serviceBusiness centerHeatingPets allowedLift / ElevatorLaundryLuggage storageSafety deposit boxBarFax/photocopyingSoundproof roomsIroning serviceCar hireDry cleaningBreakfast in the roomMassage servicesSpa/wellness centerBarber/beauty shopBabysitting/child servicesValet parkingNon-smoking throughoutPrivate check-in/check-outDaily housekeepingBoard games/puzzlesConcierge serviceSpecial diet menus - on requestGrocery deliveriesAllergy-free roomSnack barOutdoor furnitureWine/champagneFruitsPet bowlsYoga classesPet basketPersonal trainerStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesKey accessFood delivered to guest roomCCTV outside propertyCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyBreakfast takeaway containers
Stay1 night
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2 Sept → 3 Sept · 1 night · 2 guests
About this hotel
The Mercer is a 5-star hotel in New York, United States.
Luxurious Accommodations and Top-Notch Service Indulge in luxury at The Mercer, a 5-star hotel in Soho just minutes away from iconic landmarks. Enjoy loft-style rooms with high ceilings, flat-screen TVs, and marble bathrooms with walk-in showers. Need entertainment? Request a video game system for your room. Personalized Wellness Services Relax and rejuvenate with private exercise trainers, massage therapists, and yoga lessons at your disposal. Pamper your furry friend with dog walking services while you take advantage of valet parking and chauffeured limousines. Don't forget to explore the lobby's extensive book and magazine library. Prime Location and Convenience With Washington Square Park and Little Italy nearby, and Times Square a short distance away, The Mercer Hotel offers the perfect blend of serenity and city life. Book now for a memorable stay in the heart of New York City.
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5.0
Mixed
5 reviews
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May 26Jun 26
Showing 5 reviews
5.0
Elaine🇺🇸
28 Jun 2026
Weird hotel
Pros: It was clean and excellent location Cons: Lady at check in at 1.30am after 7 hour flight delay and missing our connection flight was not friendly at all and reluctant to be accommodating. I stayed with my daughter and her fiend and was shocked to see condom supply with cotton buds! Such a weird vibe hotel. Dark and dingy looking. Hallways are dark also. Would never stay again.
Luca🇮🇹
8 Jun 2026
Silent relaxation in the middle of SOHO
Pros: Very kind staff, perfect cleanliness in the rooms Cons: The rooms as furnishings are a bit anonymous
Christoph🇩🇪
22 May 2026
Pros: Excellent breakfast
Pros: Excellent breakfast. However, not included in the (high) price. The bed was too narrow, there had been a mistake here. After a complaint, we were generously compensated. The location in the middle of SoHo is great. Subway nearby, a great restaurant in the building and others are within walking distance. Cons: You can philosophize for a long time about hotel prices in New York. They are unbelievably high by German standards.
Tamana🇺🇸
6 May 2026
Not a good experience
Pros: Location Cons: The heat was not working and my daughter and I slept in coats. Restaurant waiters did not know the ingredients in their food and rather than finding out they lied that the ingredient was not in the dish which was a lie. No one helped with luggage not a good guest experience.