The Minster Hotel York

Very disappointing

We stayed there at the start of January when the (daytime) temperature was hovering around 0. The heating wasn't working and the staff on reception couldn't give a toss. It was fairly obvious it was an ongoing issue as no one seemed surprised. They were full so couldn't move us and did get us a couple of portable heaters at the third time of asking, but an apology at least would have been nice. Also warned them we'd be back late, we had key cards anyway and they said the reception was manned but the cards didn't work and we couldn't rouse anyone from reception for a good 10 minutes.

Christmas stay

Stayed here a few times. Breakfast lovely, car park is essential for us. Perfect proximity to the City. Staff are lovely, rooms adequate. Highly recommend.

Lovely Hotel!

We spent our honeymoon at this absolutely lovely hotel. Room was comfortable and the breakfast each morning was divine. Staff were warm and friendly and the secure car parking at the hotel’s rear made arrival and departure easy.

Minster hotel York

The Minster hotel is well located only 5-10 minutes walk from the Minster. The staff are friendly and helpful with useful local knowledge. The room we had was well appointed. The breakfast is varied and well presented, if you enjoy a cooked breakfast it is very good.

Business Conference Trip

Business conference trip taking place at hotel. Warm welcome on arrival and once checked in (too early to access room), case taken to be put in room. Room was nice and spacious, very comfortable bed and great view of York Minister. Good shower facilities. Dined on the evening at the hotel, food was 5* (everyone dining enjoyed their meals and drinks). The same again at breakfast, good range and excellent quality. Check out smooth and quick. Would definitely return for both business and personal travel.