Exceptional Service - above and beyond
Accomidations were exceptional, but the staff and management were even more exceptional. I had lost my phone on the train before I arrived at "The Place." Everyone was particularly very gracious and helpful to do everything they could to help. They helped me locate my phone, but since I couldn't retrieve it while I was there, they also helped me contact my family, contact the lost property division of the train station, book a tour, call cabs,..anything I needed. Exceptional service, far beyond my expectations!