The Ritz-Carlton Georgetown, Washington, D.C.

A Hotel where Kindness Matters

Every so often you meet people who are simply excited to find ways to please you. It gives you a sense that, despite the world we live in today, there are some really good people. We went to the Ritz, expecting a fairly corporate experience and, instead, had some of the kindest front desk staff we have ever met. They went out of their way to be helpful and celebratory. And, as a result, we had a wonderful weekend in DC. The drinks, food and room were fabulous - but, most importantly, the people were truly kind. Thank you!

Run away and do not book here!

DO NOT STAY HERE!! This is not a Ritz!! Smoke and mirrors. It’s worse than any stay I’ve ever had! This is a fake Ritz, it was so run down, even a courtyard was better than this!! For what we paid the service was awful! Don’t get me started on how terrible the check in woman named Sandra was! She was so rude, The doorman never offered to take our bags. There wasn’t even anyone at the entrance the entire stay except when we came in. I don’t know what the deal is here but it’s a skeleton of a staff. The Bistro staff was great however! The room was rundown, carpet rundown, bathroom old. Better of

A Ritz Carlton ... and also a small boutique luxury hotel

I enjoyed the stay here for the location (Georgetown is unique and insulated from DC politics, and a lovely place to stay and to walk around any time of year), and for the unique, historic, and small luxury hotel vibe. On arrival I enjoyed superb service and a tasty sandwich, even though it was very late in the evening, at the hotel bar. I also was happy with my quiet room that had plenty of natural light, and a good working space as well. Hope to have the privilege to stay here again one day!

I’ll be back

Pros: Breakfast was expensive and I would give it a 7 out of 10 The restaurant staff were a 10 out of 10 Cons: Lobby coffee was on the cool side

Wonderful stay

Absolutely amazing 1 night stay at this hotel June 26-27, 2026. This Ritz-Carlton absolutely sets the bar for service!! Everyone we interacted with from the valet, front desk, housekeeping to the bartenders and servers, were all at the top of their game. Honestly, Marriott should have new employees spend time at this property to observe the ladies and gentlemen who work at this hotel to learn how to provide guests with a memorable experience. Thank you to everyone who made our stay so enjoyable!