THE ROYAL BOUTIQUE WESTMINSTER LODGE by LONDON SLEEP 9

I don’t recommend to anyone, the service it’s disgustingly bad

Pros: Nothing Cons: The host is terrible, we booked it and he never replied to my messages, then said he couldn’t host us and still took the money

Booking was confirmed but accommodation was refused on arrival, forcing our family with children to drive back home late

Pros: Location Families travelling with children should be aware of the risk of last-minute refusal despite confirmed bookings. Cons: We arrived at the property at approximately 20:45 within the official check-in time, with our family including three children. Before arrival, the property demanded additional child charges that were not disclosed during booking, despite the number of children being clearly declared at the time of reservation. Upon arrival, we were told there was no booking and later informed that check-in would only be allowed if we paid extra charges. As a result, my child

Pros: Location with local shops Cons: No mirror any room

HORRIFIC DO NOT STAY

Pros: Once booked and confirmed and paid for the property messaged us asking for additional payment of a substantial amount £400 the night before it does not say this anywhere that you need to pay for children we had a night mare before travelling 5 hours down to london thankfully booking.com helped us to find somewhere else Cons: Once booked and confirmed and paid for the property messaged us asking for additional payment of a substantial amount £400 the night before it does not say this anywhere that you need to pay for children we had a night mare before travelling 5 hours down to london th

I was not happy with this experience. I have booked a lot of houses through booking.com and this is the house I will not

Pros: The rooms were clean Cons: It wasn’t very spacious. I was charged for having kids per night, I booked as a family and put how many children I was taking, I didn’t see any of this detail on the property description I provided screenshots of the websites where I didn’t see how children were charged, I was told I had to pay a week in advance but obviously I did not know about this so I didn’t make any payment but I received a message 5 days before which I did not see. On the day of check in I got a message saying to make a payment for each child per night that I have to pay for the children