This was my 3rd stay and I will probably choose this Hotel again primarily due to its location.
Pros: The convenience to Southern Cross Station and trams is hard to beat. Cons: The Bar doesn’t open till late in the day. So it’s difficult to even have a coffee and snack in the lounge area. Kettle in room was faulty. No phone in room to contact reception so had to make a mobile call. Breakfast was repetitive and it was not prompted that you could have eggs to order. Breakfast staff on some mornings not even polite or friendly.