The facilities are good, Ryan is nice, but the owner of the hotel should improve his communication skill and manner.
Pros: The facilities are very good. Ryan is a really nice person and has good communication skills. I would not hesitate to give a “5-star” to Ryan. Cons: Ryan is very nice but the other person is aggressive. I arrived late and I did not know that the there was no front desk to help me with the check-in. By the time I arrived, the hotel building had been closed. I tried the two phone numbers on the door, but neither got through first. When my phone call eventually got through, I complained for a few seconds on the phone. After Ryan had helped me complete the check-in process, another person ca