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904 reviews
9.2
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Facilities for disabled guestsWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantRoom serviceHeatingPets allowedLift / ElevatorLaundryLuggage storageExpress check-in/check-outSafety deposit boxBarFax/photocopyingTour deskIroning serviceMeeting/banquet facilitiesDry cleaningMassage servicesPacked lunchesCurrency exchangeValet parkingNon-smoking throughoutDaily housekeepingDesignated smoking areaAllergy-free roomStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableContactless check-in/check-outGuests can opt-out any cleaning services during stayGuest room sealed after cleaningFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredMobile app for room service
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

Thompson Chicago, by Hyatt is a 4-star hotel in Chicago, United States.

Luxury Boutique Hotel in Chicago City Centre Modern Amenities: Every guest room at Thompson Chicago features a flat-screen cable TV, a mini bar, and luxurious bath amenities. Enjoy a relaxing rain shower experience during your stay. Culinary Delights: Indulge in handmade pastas, grilled seafood, and signature cocktails at the upscale on-site restaurant, Nico Osteria. For a more private dining experience, guests can opt for in-room dining options. Fitness and Recreation: Stay active during your visit with access to the 1,000 square foot fitness centre at the Chicago Thompson hotel. Explore nearby attractions like Millennium Park, Oak Street Beach, and the Chicago Lakefront just minutes away. Book your stay at Thompson Chicago now to experience luxury and convenience in the heart of the city.

Guest reviews

8.4
Excellent
5 reviews

Timeline — click any square to jump to that review

Jul 26Jul 26
Showing 5 reviews
U1180URryanh🌐
25 Jul 2026
10.0

Great Start to Our 13th Wedding Anniversary

We’re celebrating our 13th wedding anniversary in Chicago and had reached out to the hotel the night before to see if there was any way they could make it a little more special for my wife. Natalie and Lily delivered! They set a room aside for us on the 20th floor with a view of the lake and a nice little sweet treat in our room!! Thanks for getting our time in Chicago started right!!

vstaehler🌐
25 Jul 2026
2.0

Gross experience with urine soaked bedding

Hotel is dated and now very loud with Tavern on Rush attached. For a four star Hyatt Hotel with $500 plus nightly rate I would expect much better. First off, the a/c heat units blow directly on the bed no matter what position you try to find to get away from the blast of air. I called down to see if all rooms were like this and was told yes and that I could just turn it off. Hello! It’s 90+ degrees outside humid and dangerous air quality levels in Chicago that week. I asked for another blanket so I could cover my head. Second, one of the pillows reeked of urine. I was sickened! I discovered th

mvlopresto🌐
24 Jul 2026
10.0

Delightful weekend at the Thompson!

The location is perfect! Design is wonderful, Tavern on Rush on site! Competent, knowledgeable, friendly staff! It was my 4th or 5th stay and I will continue to book it!

jocelynf515🌐
24 Jul 2026
10.0

Excellent family stay at the Thompson Hotel

Stayed here while visiting family. We got a lake view room which was totally worth it. The view was spectacular. Though the beds are small in room with 2 beds, the beds are very comfortable and linens are quite nice. When we first checked in as a family of 4, we found we only had 3 sets of towels. When I asked Lily at the front desk for more, the rest of the trip we always had what we needed. The restaurant, Tavern on Rush, at the hotel, is also awesome and was one of our favorite meals. While the room is small, it has everything you need and is set up quite comfortably. Also, the hotel itse

denisekP1375RW🌐
23 Jul 2026
10.0

Wedding weekend

Great hotel. Courteous customer service in the heart of the city

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