Umbrella Hotel Bronx

Cons: There Internet connection was terrible. We kept having to switch rooms.

Pésima atención habitación n muy mal estado

Pros: Nada Cons: En 5 habitaciones nos alojaron y las 5 estaban dañadas

Horrible

Pros: It looks nice. That’s it. Cons: Elevators hardly work. We had NO WiFi which meant NO tv since it Roku and only runs on WiFi. I had to use the stairs up and down from the fifth floor multiple times with my service animal, who is an elderly canine. And the stairwells were nasty: condoms, spit, trash. Pee, I can go on. Parking is horrible and dangerous. There’s a broken concrete pylon that someone can get hurt on or bust a tire.

Excellent stay with excellent service from the polite staff

Pros: Breakfast was excellent with variety of options....Location was good enough to reach or find easily. Cons: Rooms were smaller than my expectations

Pros: The staff was amazing. We were clearly hot and tired, so the front desk person set us up in a smaller room to wait for our room to be ready. This kindness was so needed and so appreciated. Cons: The room was clean and renovated but the bathroom door handle was very loose.