Verno House Budapest, Vignette Collection by IHG

Great hotel but some staff will bite. Be careful

Pros: First of all. This is a beautiful property. It has been renovated to a very high standard and the rooms are large and beautiful. Really a brilliant place to stay. Gym is small but there’s only 48 rooms so I didn’t see anyone else in the gym during my stay. Cons: Many of the staff are excellent. The front desk team are superb, bar superb. My experience was totally ruined by a particular member of the housekeeping staff who decided to scream at me in a hallway as I couldn’t tell her what time I wanted my room cleaned. She told me in an extremely loud manner that she needed to finish at 4pm

Boutique hotel

Pros: Location, staff, and how beautiful and well-kept the rooms were. Also, the staff was super friendly to help us with reservations Cons: Everything great

Nice property with good location

Pros: The location of the hotel was great. The hotel was modern and clean. The staff was very kind. Cons: I was disappointed with the fact that the air conditioning was not cold enough. A fan was given during our stay. I also would have liked a more inspiring gym.

Superb hotel perfectly located

Pros: Superb hotel ideally located to enjoy the city at all hours. The staff is very pleasant and attentive. Nice view from the room of the square and the monuments. Superb room, large and well equipped. Very quiet! Service up to the price. Cons: Nothing

Pros: Fantastic location; beautiful property; large, comfortable rooms; friendly, helpful staff..... all very chic. If you like a dignified, venerable 5-star ambiance, this is the place for you. Cons: The room fragrance in the lobby was a bit dominant. Otherwise top :-)