voco St. Johns Solihull by IHG

Terrible - very disappointing.

Pros: The quality of food in the Brasserie Cons: Everything else. Poor reception, plus you keep using my name incorrectly, which meant my confirmed booking couldn't be found. The high level of noise kept us awake until around 2.00 am, then the cleaners were noisy from about 05.30. Food was good, but there was a 45 minute delay in being served, despite the restaurant being nearly empty...clearly staffing issues. We asked for a bath and reception told us the allocated room had one...it didn't - by the time we'd checked in and got to our room I was too tired to complain. The font used on the

Pros: Good food...clean ..great bed.. Cons: Gym is dated and pool area needs a facelift

Nice hotel

Value for money Comfy room

My stay was very nice but the booking in was a little slow.

Pros: The location was ideal and close to the shopping centre. The breakfast was very good. Cons: I made use of the pool, sauna and jacuzzi. The pool itself was fine but the surrounding areas I thought needed a deep clean and most of the outside tiles on the jacuzzi were missing and it was very grubby. The sauna door handle was very loose and very dirty as were the door hinges. The showers and area was not very clean and there wasn’t a cold shower to use after the sauna. Overall not a good show for the lovely hotel. A bit of a letdown ☹️☹️

Great hotel near Birmingham airport - exceeded my expectations

Pros: Great hotel near Birmingham airport. The rooms were very comfortable and well appointed. Comfy beds. Great bathtub. Good neighborhood for walking and finding meals out. Cons: Everything was great!