We stayed at the W for 10 nights and my son, who loves hotels has rated this one as his best yet!
Costumer service was impeccable! From the check-in to check-out process. I had a few questions regarding my stay and although addressed by the customer service representative at the time, someone else followed up just to ensure that my inquiries were adequately addressed. It’s close to everything including The Lego store (maybe not so much a positive as my 5yo doesn’t quite understand the value of money lol)