Pros: The room is very cold
Pros: The room is very cold. The location is close to everything esp. 9 minute walk to Buckingham palace. Less than 5 minutes walk to hop on hop off buses station. The bathroom has heated floors and towel rack. The staff are really great. Goes above and beyond. HANAD is awesome. He weighed and carried all our heavy luggages.. breakfast is normal. Cons: The fact that they make you wait until 3pm to check in