Wembar Hotel

Overall, I am extremely disappointed with my stay. The room and the service were far below what was advertised and what

Pros: I liked the photos on Booking.com. Unfortunately, they didn’t reflect the actual room and hotel. Cons: I am extremely disappointed with this hotel and the way they treat their customers. The room was very small and much smaller than it appeared in the photos. The photos on Booking.com did not reflect the actual room or its condition. The walls were dirty, the wallpaper was torn, and the shower area was in very poor condition, with things that looked like they were barely holding together. I booked a Deluxe room but was given a Standard room instead. The hotel admitted this was their mi

Pros: Adam the hotel manager customer service was on point . Considering he has only taken over running this hotel 2 weeks prior. He moved us to another room which was quieter and always checked in to see if there was anything we needed. Any problems with the room and he would get it sorted promptly. Cons: The noise coming from the room next door on the first night where they brought people back to their room and the noise coming from the main road.

Disgraceful

Pros: Location, quiet neighbourhood. Cons: Everything! It was quite dirty,we got dirty feet walking around the room. It was very poorly maintained, curtain rail was broken (Adam "manager" told us about it on arrival, and asked permission to fix it the same day, but we didn't want to, for privacy reasons), wallpaper was breaking, blood stains on the wall, walls dirty in general, shower door wasn't closing properly and so on. The "reception" area was a "stuff" dumping ground. It was unbearably hot inside the room, even though a fan was provided, it was about 10°c hotter than outside-knowing

Für den Preis echt super!

Pros: Das Personal war extrem freundlich. Reinigung alle 3 Tage war sehr sorgfälltig, und das zimmer hatte alles was man braucht. Klein aber fein! Cons: Man hört aus dem nebenzimmer recht schnell viel raus, aber war nur selten der Fall

A rip off.

Pros: Nothing. Cons: This hotel sold me room with no window. This was not what I had booked, there was no information online that this room had no window. When I complained and said I can not spend too ands and nights nights in a room with no window, and that I would not have ever have decided to stay in a basement with no window, I asked for another room. Unfortunately they were fully booked and as there were no other rooms available, I had to find alternative accommodation. I requested a refund, and the agents for the hotel have just spun me on for weeks and weeks and keep saying that someon