AC Hotel by Marriott San Jose Santa Clara

Extremely disappointing end to our stay due to hostile, unprofessional treatment and public humiliation by the breakfast

Cons: Upon checking out on Sunday morning, we saw breakfast laid out in the lobby area and went to grab some yogurt and fruit. A staff member asked for our room number, which I provided, and we continued getting our items. She then approached me and began yelling at me in front of other guests, stating I hadn't paid for food service. I was completely unaware breakfast was an extra fee, so I immediately offered to pay. Instead of handling it professionally, she continued to publicly shout, "That’s not the way we do it—you have to pay then get the food." I repeated multiple times that I would ha

Pros: Staff was polite and man it was CLEAN!!! Cons: Nothing.

I stayed one night but stayed in a well sized room with a king bed. Linens and bathroom were clean bed was comfortable.

Very nice and close to shops and restaurants

Great view, parking was only $25 or I can park free along the side road.

Receptionist was very helpful. Location was close to many attractions including 49er stadium and great America.

uneventful

Pros: Location near the location where the meeting was held. so no waste of time traveling. Cons: One of the expensive hotel in Santa Clara, but the experience did not match the price tag. Hotel lack of basic room amenities, did not provide simple essential like a toothbrush, toothpaste or body lotion. For a premium hotel, neglecting these basic personal care items is unacceptable. Additionally, the breakfast ($26) was mediocre at best, offering a very limited and uninspired selection. You can find much better value and hospitality elsewhere for this price.