Best Western Le Montmartre – Saint Pierre

Staff day and night were so friendly and accomodating. The location is near famous Sacred heart church in Montmarte.

Great property with friendly and accommodating staff. The only drawback if you have problems with stairs or are claustrophobic is the very tiny elevator. I chose the stairs every time. Also, if you are sharing a room with someone who you would prefer to not see you nude, then find a different room or hotel. While the W/C is private, the shower was not. I would recommend.

Clean, quiet, modern, close to shopping and restaurants as well as train. Staff is efficient. I'll recommend.

Terrible apathetic customer serbice

I booked my trip Wednesday night and due to an error (on Google it showed the correct date but when jumping to Hotels.com it switched date to the only available) it turned out to be the wrong date. I immediately called late at night and filed a refund or change of date claim minutes after booking. The next morning I get a message back that they won’t give me a refund not due to policy but because I did not let them know in “timely manner”. They wouldn’t let me change the date or refund any amount. Absolutely astonished by their lack of empathy on both the phone and email.

Loved it. Will be back