Courtyard by Marriott Franklin Cool Springs

Work stay visit

Work stay for a week, Room was clean and with plenty of light from the window, at night the room had daylight and warm light bulbs that made it awkward but nothing crazy. A big plus that the window was able to open to get fresh air. The TV was a bit small and under a pull up drawer which the closet was obstructing a bit of the view. Comfortable couch to watch tv on. Bed was extremely comfortable with plenty of pillows. Shower water pressure and hot water was good. My rate was incorrect at the time of check in, glad I validated my confirmation email and they were able to adjust the rate. My rat

The tv in our room didn’t work, (was eventually fixed) and , the pillows were uncomfortable. I would have appreciated coffee in the lobby as well. The hotel is in a nice area and right off the highway

We always stay on the way to the beach

Pros: All good Cons: Nothing

Never stay at Marriott again!

Pros: Nothing Cons: Didn't stay there. But you charged my credit card! You told me I didn't have a reservation there but still charged my card. I had to get a room somewhere else.

Great Location, clean, bar & restaurant, walking distance to shops, eat n drink.

This is a great place to stay. Sherri was a great person to see checking in! Welcoming with a great calm demeanor. Had great information. Had a great meal at Steamers n a few drinks at Tony’s Eat n Drink. Both within walking distance. Please thank Abi who took care of our room. It was spotless n completely stocked, was missing absolutely nothing!! We were in room 231, shower was GREAT!