Important review
Pros: I do not recommend it. I could not use the service and they charged me for it even though I never used it. Cons: We were coming from a long trip, had a 7-hour wait at the airport (we thought of resting at this accommodation) before the last flight from Santiago to Puerto Montt. We agreed on check-in at 12, and I called at 12:30, and the lady mentioned they were cleaning and it would take another hour to get it ready. After that, she didn't answer the phone, and we decided to cancel the reservation, but she still charged us the full amount as if we had used the service. There was no compl