Awful experience
Waited for 2 hours for our room to get ready. My 2 year old fell asleep on their couch in the lobby after we arrived on time for entry.
2 Sept → 3 Sept · 1 night · 2 guests
Embassy Suites by Hilton Arcadia-Pasadena Area is a 3-star hotel in Arcadia, United States.
Tranquil Environment and Mountain Views Nestled at the foothills of the San Gabriel Mountains, Embassy Suites by Hilton Arcadia-Pasadena Area offers a serene escape with stunning mountain views. Spacious Suites and Complimentary Amenities Each suite features a separate living room, bedroom, two flat-screen TVs, desk, microwave, refrigerator, and free WiFi. Guests can enjoy a complimentary cooked-to-order breakfast and unwind at the outdoor pool, waterfall, and koi pond. Convenient Location and Nearby Attractions Situated near Santa Anita Racetrack, guests have easy access to Angeles National Forest, Rose Bowl Stadium, Descanso Gardens, and more. With a nightly reception offering cocktails and snacks, your stay at Embassy Suites promises both relaxation and adventure. Book your stay now at Embassy Suites by Hilton Arcadia-Pasadena Area for a perfect blend of comfort and convenience.
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Awful experience
Waited for 2 hours for our room to get ready. My 2 year old fell asleep on their couch in the lobby after we arrived on time for entry.
Awful check un staff
Awful check-in staff!! Disappointing to say the least.
Uncomfortable stay this time around
Pros: Pool & breakfast Cons: My family stay here every 2 years for our family reunion for the last 9 years. It is usually a very relaxing stay. This time around was very different. 1st- the day we arrived my aunt was told that the children she brought cursed another guest out. Although the accusation was very false I sat there with the kids and I spoke to the guest & said I was sorry that the kids falsely knocked on his door, rm 511. 2nd- I had 2 rooms, 1 of our never got cleaned but repeatly asked for the service. Yet other room never requested a cleaning but was cleaned daily. Despite me tal
Maybe my last time here
Pros: Pool & breakfast Cons: My family stay here every 2 years for our family reunion for the last 9 years. It is usually a very relaxing stay. This time around was very different. 1st- the day we arrived my aunt was told that the children she brought cursed another guest out. Although the accusation was very false I sat there with the kids and I spoke to the guest & said I was sorry that the kids falsely knocked on his door, rm 511. 2nd- I had 2 rooms, 1 of our never got cleaned but repeatly asked for the service. Yet other room never requested a cleaning but was cleaned daily. Despite me tal
May try another Arcadia lodging option next time
Pros: Large rooms, comfortable beds Cons: Not enough seating for breakfast, very slow elevators that are also used by staff, parking lot side entry gate not working at night, rooms showing signs of age.