Extended Stay America Suites - San Francisco - San Carlos

It had its time

Pros: Location Cons: No bedding or linens were provided in the room, we had to beg for it despite the fact that we have booked for three adults. We never experienced this with booking.com. Toilet door doesn’t close properly. We were planning to stay for three times during our us trip but we decided to cancel the last reservation as it did t meet our expectations.

Not meeting the expe

Pros: Location Cons: We ran into multiple issues during our stay: Missing essentials: Booked for 3 people, but no linens or bedding were provided for the sofa bed. There was also no mattress topper on the main bed. Disappointing "Breakfast": Advertised as breakfast included, but it was only coffee, muffins, and cereal bars. Empty kitchen: No kitchen equipment was provided in the room; we had to actively ask reception to dispense it. Poor service & maintenance: The reception desk was frequently empty with nobody there. Additionally, our bathroom door wouldn't close properly. No luggage sto

It was a bad experience. The place was not for 6 people as it said. There were no utensils. I had to ask for soap, shamp

Cons: It said on the website that the extended stay was for 6 people. This is why I booked it but it was a lie. It was only good for two people Sofa bed for broken. My daughter had to get a separate to stay and paid out of pocket.

I recently wrapped up an extended stay here, and I cannot say enough good things about the experience. While the accommodations themselves were great, the absolute best part of this property is the incredible staff. From day one, the entire team went above and beyond to provide excellent customer service. They are consistently friendly, professional, and genuinely attentive to guests' needs. Living anywhere long-term can feel a bit uprooting, but their warm hospitality and quick responsiveness truly made it feel like a home away from home. If you are looking for a place for an extended stay

Keep it up, accessible location, would love to visit again

Pros: The accessible location near fox theatre in Redwood city for the conference Cons: I wished there would be a dinning hall where i would host all our delegations for dinner or anything else .