Extended Stay America Suites - San Jose - Downtown

Dingy, cockroaches, trash outside not a place to stay

Pros: There was nothing to like - we didn’t stay there When we parked there was trash outside the lobby in the parking lot boxes of trash, then there were other items waiting to be moved inside load that normally goes through the back, the glass sign on the counter was broken and no one bothered to clean it, the main guy just seemed high anyway we checked in walked in the room as soon as we opened the door there was a huge dead cockroach and one ran away, we just walked out and asked for our money back the corridors smelled. Overall very dingy place.i would not recommend it to anyone. The guy

RUN AWAY FROM THIS PLACE AS FAST AS YOU CAN!!!

Pros: Proximity to the airport. The bed linen and the towels are clean, miraculously… Cons: It wasn’t clean. It’s in bad condition. Totally uninviting. Felt unsafe even with gates and fencing around the whole property and a security guard. A security guard?!? Just think about that. You need a security guard?!?! My bathroom was gross. Where the toilet seat attaches to the toilet there is black disgusting filth. It looks like excrement and mold. How could anyone not see that?!?!? Hair in tub, the shower head and the hand held shower device are both broken. The shower head leaked and spayed water

Pros: The room was and staff was good. Respectful Cons: The bathtub wasn't cleaned and the dishes didn't look clean used plasticware

If you stay locked in your room, you may feel comfortable enough to sleep. Never again.

Pros: room was fairly comfortable and basically clean. Cons: Filthy, filthy and filthy. Loud and smelly with garbage in hallways. Room had no coffee pot, utensils, toaster or alarm clock. No coffee available at any time other than breakfast which was a packaged muffin and granola bar. Front desk staff was impossible to locate at most times; Phone went unanswered for 45 min prior to arrival. Gates to parking left open all night with security officer asleep by front door. Extremely disappointed for paying top dollar. Homeless camped on sidewalks all around building. Appeared to be filled w

Not a clean hotel

Pros: I told the front desk about one of the issues in my room and he had informed maintenance. Maintenance fix the issue. Cons: Unfortunately, my stay at this hotel was very disappointing. From the moment I walked into the building, I noticed an unpleasant smell that immediately made me uncomfortable. As I walked to my room, I saw a trash bag filled with garbage in the hallway, which did not give a good first impression. Once I entered my room, I noticed several cleanliness and maintenance issues. The bathroom sink was rusted, and the bathtub was also rusted, outdated, and in need of renov