Extended Stay America Suites - San Jose - Santa Clara

Disappointed

Pros: Nothing Cons: Staff was rude, rooms were given without being cleaned and we waited almost an hr after check in for our rooms to be ready

Good area, kind staff but dirty rooms.

Pros: It was in the area I needed it to be in and the staff girl in the front was super kind. Cons: It was dirty, and I will never stay again.

Good

Pros: Location Cons: No ice machine

It was the only hotel room available when we booked, 9 months before our event. Location was good. Room was just ok.

Pros: Close to our event. Cons: Furnishings are old and worn; recliner chair in the room was broken; there was NO coffee/tea etc in the room. The only coffee available was a small carafe in the lobby. A long way to go to get coffee. Coffee was only available in the morning with the few packaged snacks until 9:30 am. By 11:00 am the coffee carafes were gone completely. Unacceptable! Also elevator was acting up!!

Good place to spend one night.

Pros: It was a great place to stay to walk to an event at Levi Stadium. Cons: The breakfast in the morning was not very good. They had very minimal variety of small muffins coffee and hot water.☹️