Grand Hyatt Beijing

Sehr gutes Hotel mit außergewöhnlich zuvorkommenden Service und wunderbaren Wellness- und Poolbereich

Pros: Der Service und die Freundlichkeit der Mitarbeiter ist außergewöhnlich. Ich war nun schon zum weiten Mal in diesem Hotel und durfte beide Male einen perfekten Aufenthalt genießen. Beim ersten Mal war ich schwanger und nahm leider einen leichten Geruch nach Rauch in meinem Zimmer wahr. Daraufhin erhielt ich ein Zimmerupgrade und wurde sehr zuvorkommend behandelt. Beim zweiten Aufenthalt vor ein paar Wochen kam ich mit meiner Schwiegermutter und meinen Kindern, um den Geburtstag meines Sohnes zu feiern. Nachdem ich beim Einchecken darüber informiert hatte, dass am nächsten Tag der Geburtst

Wonderful stay with outstanding service!

Pros: I had a wonderful stay! The staff were extremely friendly and attentive, and the service was outstanding. I felt very welcome throughout my visit. Thank you to the entire team for the great hospitality! Cons: Nothing to complain about!

Wonderful stay at Grand Hyatt Beijing

Pros: We had a wonderful stay at Grand Hyatt Beijing. The hotel is beautiful, comfortable, and very well located. The rooms were spacious and clean, and the service throughout our stay was excellent. A special thank you to the guest relations team and all the staff for their kindness, professionalism, and warm hospitality. Everyone was very helpful and made us feel truly welcome. We really enjoyed our stay and would definitely choose Grand Hyatt Beijing again on our next visit. Highly recommended. Cons: One suggestion that would make the experience even better for Muslim guests would be to int

Underwhelming for the price and the cons outweighed the pros heavily. Location is ideal when in Beijing

Pros: Location, Breakfast and the Pool/Gym access Cons: AC was not working properly, room outdated for the price & when we checked in we waited an hour for the bags, I had to go down personally to get them as it would have taken 2-4 hours. Also charging the Deposit as an actual charge, then now having to wait 3-10 days to receive it back. When also speaking with staff only a few people were available as most are not English speakers so we was passed around a lot till we go to the right employee

Aweful

Pros: Location Cons: the rooms smelled sewage odour and the air conditioning and fan would not shut down making squeeky noises all NIGHT LONG !!