Worst experience i had ever with any hotel management
Pros: I had a very disappointing experience at Curio Collection by Hilton and would not stay here again. From the moment I checked in, the service was unprofessional. The reception staff swiped my card twice and charged my card twice for the refundable security deposit. When I raised the issue and asked for an explanation, the receptionist responded rudely, raised his voice, and spoke to me in a disrespectful manner instead of helping to resolve the problem. As an Asian Muslim guest, I left feeling that I was treated differently because of my background. While I cannot know the staff member's