Hilton Garden Inn Irvine/Orange County Airport

Cons: Bed linens were scratchy.

Clean and comfortable hotel, but very disappointing communication and customer service.

Pros: The room was clean and comfortable overall, although a few items from a previous guest had been left behind in the bathroom. The location was convenient, and the property itself was generally well maintained. Cons: The biggest problem was the lack of communication and customer service. My prepaid Booking.com reservation was for three nights, July 29–August 1. On August 1, while my son and I were away, I received no email, text, voicemail, written checkout notice, or other effective communication from the hotel. When we returned, our room key had been deactivated, and only after my son we

First visit.. would rebook

Upon arriving we entered the hotel lobby which was bright and open. Checked into our room no problem. Samy at the front desk was so sweet and kind. Very welcoming. Our room, although we requested a double bed room, we got a king but made the best of it. Our room was very clean and modern. We got the breakfast add on and it was well worth it. Stocked nicely everyday with fresh fruit, assorted pastries, eggs, bacon, home fries and oatmeal. Even a make your own waffle station. The highlight of our dining room experience was Miguel. Such a warm, welcoming, knowledgeable of the area, funn

Excellent stay!

Stacey took such great care of my coworkers and I at the hotel bar! She was super attentive and engaging. Room was great, super clean and I had everything I needed. Can’t wait to come back!

Vb guy enjoyed the lounge

Stacey who runs the lounge bar is a breath of fresh air. Makes you feel at home a. Dis always fun. She is a true gem and hopefully is treated accordingly. Took the time to teach how a modelo can be fun for this Virginia Beach. Traveler.