Hotel Lumen Paris Louvre

Disappointed

The hotel has friendly front desk. However, housekeeping needs further training. We had to ask to refill coffee pods, stirrers, handsoap, bath towel and bathmats during our stay. There was also an issue with the TV and as this happened during the weekend, we were told that no technician could sort the issue out. The night before, we asked front desk to book a taxi for 3 people but they only booked one for two ! Our relatives also had similar issues. But did not report, ie a different pillow was requested but never materialised. Housekeeping also failed to refill coffee pods and bathmaths. One

Great experience

Very clean, great service, excellent location.

Great location for exploring Paris

Pros: We stayed 3 nights at Hotel Lumen in the deluxe rooms and here is our assessment of the property Excellent location for exploring central Paris on foot - Louvre and surrounding attractions are walkable The staff are very helpful and friendly - we forgot items after we left and they were very responsive to arrange a collection The hotel beds were comfortable and for such a busy central location it was quiet Good water pressure in the shower Iron and board in room Good storage for such small rooms Cons: If you want to experience a luxury stay please adjust your expectations - the p

Jw

Pros: Lokalizacja cudowna, 2 kroki do louvre”u , hotel czyściutki, elegancki, mimo małych pokoi wnętrza wysokie co powoduje że czuje się komfortowo. Personel przemiły . Za równo panowie w recepcji jak i panie sprzątające. Jeśli lubicie dłużej pospać w recepcji można zjeść rogaliki i napić się wody czy herbaty lub kawy Cons: Nic złego nie można powiedzieć. Wszystko było perfekcyjnie

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