Bed bugs / total scam with regards to fleecing me because i was early
Pros: Nothing Cons: Fumigated the mattress and pillows as i was bitten to pieces by bed bugs. I was very annoyed to have to pay more money for a room that was standing empty anyway just because i was early for check in i had just spent 39 hours on a train i cant help what time they arrive. Very very poor customer service will never use you again