Hotel X Toronto, a Destination by Hyatt Hotel

Pros: The staff were excellent, very professional but at the same time very welcoming and friendly Cons: We were only at Hotel X for one week which is too short to truly enjoy every this excellent Hotel has to offer.

Bel établissement

Pros: La salle de sport est incroyable Cons: Certaines personnes du personnel ne se donnaient pas vraiment la peine d’expliquer les choses. Le déjeuné était inclus et personne n’explique que l’eau gazeuse est payante ce qui ne m’est jamais arrivé dans un 5*. Nous avions le déjeuné pour 2 adultes et 2 enfants mais nous ont donné les cartes pour 3 adultes 1 enfant et majorité le prix. Si je n’avais pas posé la question la sur facturation aurait était faite pour tout mon séjour.

Professional and friendly service.

The staff were exceptionally courteous and helpful. We had a health-related issue just before our arrival; the people on duty were very attentive to our needs and arranged for complimentary private transport to a medical center. As for the facilities and amenities, we were fully satisfied. The bed was the most comfortable that I ever slept in. The room was cleaned and restocked on a regular basis. We were very impressed by the restaurants and rooftop pool. We highly recommend Hotel X for the quality of the accommodation, but moreover, for the professionalism of those who work there.

Pros: Great accomodations, staff were very pleasant and comfortable rooms Cons: Elevators had a queue when it was busy

Great staff

Very nice stay. Love the Manager: Mauricio