Expedia deceived me: I appreciate the effort the hotel is making to stay operational after the serious damages caused by the DANA a year ago
Expedia deceived me: I appreciate the effort the hotel is making to stay operational after the serious damages caused by the DANA a year ago. They have even set up a section to receive customers like me, which shows commitment from the management. However, the experience does not match what is shown in the photos at the time of booking. They advertise modern facilities of a new and in perfect condition IBIS, but what one finds is different: old and poorly maintained rooms (at least the one I got), with bathrooms and air conditioning systems barely working. In addition, the reception is located