While the hotel has some positive aspects, we do not recommend it to our friends.
Pros: Overall, we are not sure how this hotel can be rated as a 5-star property; in our opinion, it corresponds more to a 3-star level.
Let us start with the positive aspects.
Good location – not far from the airport and the center of Kayseri, with ski slopes nearby and a beautiful mountain environment.
Convenient ski room with heated lockers for equipment. Excellent ski and snowboard instructors – very professional and helpful.
Great spa specialists in the spa area, and a swimming pool with an outdoor section which is very enjoyable if it's warm of course.
Good food with a dece
Best location in the resort, fantastic staff and amazing buffet
Pros: Amazing staff, incredibly friendly, polite and helpful. Pool is great and so nice to have both indoor and outdoor pools in winter.
Ski-in and out location is perfect and ski room is well organised with heated lockers and ski rental right next to it inside the hotel.
Quality and variety of the buffet was amazing.
Cons: Rooms are quite basic and hallways are slightly dated.
Best ski hotel I've stayed in, amazing location, excellent service, best buffets anywhere.
Pros: Perfect location on the ski slopes. Definitely 5* quality hotel. Service attentive. The buffets superb. The spa and lounge areas top notch. The ski centre excellent (but costs more than renting elsewhere). Definitely coming back.
Cons: The hotel is VERY warm. Turkish hotels are like this in winters. I could turn off radiators in the room was which good. I am light sensitive, and the many electronic devices in the room made it hard to sleep. The duvet and pillows are low qualify. The toiletries not high quality. Everything else about hotel was perfect.
Lovely ski in/ski out hotel for a relaxing holiday with amazing staff and delicious food
Pros: The staff of the hotel is excellent !! Elif and Tolga from concierge services were so kind and helpful, as were all the staff in the restaurants and the ski rental and housekeeping. Everyone went out of their way to make sure we had whatever we needed. The food was excellent and abundant for all three meals and tea-time. The massage — especially the anti-stress massage — is highly recommended. and indoor/outdoor pool for relaxing after skiing. Ski in/ski out with large lockers for the ski gear, billiards, ping pong and comfortable lounge area made it a perfect holiday. We will recommend
Впечатления остались средними, ценник к сожалению не соответсвует категории отеля.
Pros: Единственное , что понравилось то это ресторан и кухня. Действительно большой и разнообразный выбор закусок и блюд включая местный алкоголь в период посещения ресторана (завтрак, обед, ужин). На завтрак горячая выпечка, большой выбор сыров , турецких закусок... Интернет работал, были русскоязычные ТВ каналы. Отель действительно расположен рядом с подъемниками, но трассы которые тут расположены достаточны крутые для начинающих и при сильном ветре они не работают, но есть возможность воспользоваться "шатлом" и переехать в другое место катания.
Cons: В номере реально воняло кухней!!!! Меня