Premier Inn Derby Cc Riverlights

We stayed in this property for 5 days (December 11 to 16)

We stayed in this property for 5 days (December 11 to 16). On checking out, we asked for the total fee for our parking our vehicle for the 5 nights. We were told it costs £8 a night and to pay using the machine at the gate. We did. We paid £40 for the 5 nights. We got home, and received a £60 'fine' for parking at this hotel, even though we paid, we have the receipt and it shows in our credit card. We got another £60 admin fee charged by our car rental company to our card for this same 'fine'. We called the hotel and they said there is nothing they can do. We called HORIZON PARKING and they sa

A hotel not very clean (common areas and rooms) except the restaurant (clean place, good quality food)

A hotel not very clean (common areas and rooms) except the restaurant (clean place, good quality food). Pleasant staff overall. Strength: location

Was geen proper hotel en oud

Was geen proper hotel en oud. Heel beperkte ontbijt. Omgeving van hotel vind je wel eetgelegenheden. Personeel was wel heel lief.

Clean room, updated and very quiet location

Clean room, updated and very quiet location

Staff, amenities and location

Staff, amenities and location