Not happy jan
Pros: Easy check in - Henry who answered the phone prior to check in was very lovely! Cons: There was hair throughout our bed and a large yellow stain on the doona cover. As we checked in after midnight, we felt it was unreasonable to ask the overnight manager to assist with changing the bedding at that hour. When I raised this with the lady at reception the following morning, her response was, “I’ll pass that on to housekeeping.” Thankfully, we had spare blankets in the car, as the issue was not resolved. We also found a welcome page in our room containing another guest’s personal details, w