Residence Inn Pittsburgh North Shore

Pros: Breakfast was excellent. Staff was courteous & efficient Cons: Renovations , highly annoying & disruptive!

Disappointed

Pros: The location is ideal when visiting Pittsburgh for sporting events. Cons: We booked a 2-bedroom suite for my husband and me and our 4 adult children and were excited to be staying together. However, upon check-in, we were notified that no 2-bedroom suites were available, so we were given 2 rooms instead. The staff was rude and blamed the change on ongoing renovations and using a third-party booking site. The bathroom floors were sticky, and there was mold and hair in the tub. My plumber husband fixed the running toilet, but we called maintenance to look at the leaking showerhead. He eve

The staff took care of the problems and were very helpful. If I had known the extent of the renovations, I would have ch

Pros: Our suite was nice and clean. Cons: It was under construction. A mess. Had to go out of doors to access the elevators and rooms from the lobby. There was trouble with the elevators. The hairdryer broke in my hand. One day the water was luke warm for my shower.

Location was great but was overpriced for the quality of the facilities.

Pros: The location to our event was fantastic, the room was clean overall. Cons: Construction made getting around and getting breakfast difficult. Our room did not seem to have hot water and when we tried to call the front desk nobody ever answered both when called from the in room phone and when we called the hotel from our cell phones. There was a slight chemical/burning smell at times as well.

Awoke with a sore back.

Pros: The location. Cons: Was supposed to have a city view and I had a great view of two interstate overpasses that came with plenty of traffic and noise. Construction on the hotel itself. Old furniture. Terrible mattress !!! Outdated shower/tub facilities.