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Exceptional
575 reviews
9.4
Facilities for disabled guestsAccessible parkingFitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceBusiness centerHeatingPets allowedLift / ElevatorLaundryLuggage storageExpress check-in/check-outAirport shuttleSafety deposit boxBarFax/photocopyingSoundproof roomsIroning serviceMeeting/banquet facilitiesHot tub/JacuzziCar hireSaunaDry cleaningBreakfast in the roomMassage servicesSpa/wellness centerCurrency exchangeValet parkingNon-smoking throughoutPrivate check-in/check-outDaily housekeepingDesignated smoking areaAirport shuttle (additional charge)Parking garageShuttle service (additional charge)Concierge serviceKid mealsLockersIndoor poolPublic transport ticketsHot spring bathWine/champagne
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

Shangri-La Tokyo is a 5-star hotel in Tokyo, Japan.

Luxurious Accommodation with Spectacular Views The Shangri-La Tokyo offers a prime location next to JR Tokyo Station, boasting elegant rooms with stunning views of the Imperial Palace, Tokyo Sky Tree, and Mount Fuji. Enjoy top-notch amenities including a 20-meter indoor pool, CHI spa, and exclusive Horizon Club lounge access. Convenient Transportation and Exceptional Service With easy access to major subway stations and airports, the hotel ensures a seamless travel experience for guests. Take advantage of the Narita Express Train for airport transfers and enjoy the convenience of staff pick-up from Tokyo Station platforms. Relaxation and Wellness Facilities Indulge in rejuvenating spa treatments at CHI, The Spa, or stay active at the 24-hour Health Club with a heated pool and modern gym equipment. Unwind in style and comfort at Shangri-La Tokyo, where luxury meets convenience. To experience luxury and convenience at its finest, book your stay at Shangri-La Tokyo today.

Guest reviews

8.4
Excellent
5 reviews

Timeline — click any square to jump to that review

Aug 26Aug 26
Showing 5 reviews
Dario🇮🇹
15 Aug 2026
9.0

Pros: Great location, great service and cleanliness Cons: Despite being beautiful and impeccable, you can still tell that the last update was a few years ago but it's still a great hotel

Pros: Great location, great service and cleanliness Cons: Despite being beautiful and impeccable, you can still tell that the last update was a few years ago but it's still a great hotel

Dario🇮🇹
15 Aug 2026
9.0

Pros: Ottima posizione, ottimo servizio e pulizia Cons: Nonostante sia bellissimo ed impeccabile, comunque si percepisce che l’ultimo aggiornamento ha qualche anno ma è comunque un ottimo hotel

Pros: Ottima posizione, ottimo servizio e pulizia Cons: Nonostante sia bellissimo ed impeccabile, comunque si percepisce che l’ultimo aggiornamento ha qualche anno ma è comunque un ottimo hotel

Ioannis🇯🇵
10 Aug 2026
7.0

Confortable stay, amazing staff, disappointing breakfast and facilities

Pros: Excellent service. The staff were very helpful and polite Cons: The room is slightly dated. The gym and pool facilities are average at best for that price range and the breakfast buffet was very disappointing with very limited selection

Ioannis🇯🇵
10 Aug 2026
7.0

Comfortable stay, amazing staffe, underwhelming breakfast and facilities.

Pros: Excellent service. The staff were very helpful and polite. Cons: The room is slightly on the older side. The facilities like the gym and the pool are average at best, for that price range and breakfast buffet was very underwhelming. Very little selection.

Jean-Louis🇨🇭
9 Aug 2026
10.0

Pros: Location, room size, service Cons: Nothing

Pros: Location, room size, service Cons: Nothing

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